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Frequently Asked Questions
How can I obtain a specific price for these doors?
The price is based on specific requirements. Please provide shop drawings or window schedules showing dimensions, quantity, type, surface treatment, color, and glass specifications (thickness and type).
Do the doors and windows come with installation frames?
Yes, all doors and windows include frames. They are designed to be ready for direct installation onto your walls.
What packaging options are available for shipping?
We offer three types of packing: bubble bags, bubble bags with wooden frames, or bubble bags with wooden cases. For full containers, bubble bags save space; for bulk cargo or international shipping to the USA/Europe, wooden cases are recommended for maximum protection.
What is the standard delivery timeframe?
Standard colors typically take 15 working days, while customized orders take approximately 35 working days, depending on the specific project details.
What are the standard payment terms?
Normally, we accept a 40% to 50% deposit via T/T, with the remaining balance due before delivery.
Can the glass and aluminum thickness be customized?
Yes, aluminum thickness ranges from 1.2mm to 2.0mm, and glass can be customized in various configurations (Single, Double, or Triple) with thicknesses like 5mm, 6mm, 8mm, 10mm, and 12mm.