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Frequently Asked Questions
Q1: Can different colors and models be mixed in one order?
Yes, mixed colors and models are acceptable. We suggest 3-6 models per 20GP or 40HQ container.
Q2: Can you manufacture doors according to our specific drawings?
Yes, we can. Please send us your drawings for review, and we will provide a confirmed production drawing.
Q3: What is your policy regarding samples?
Small samples are free. For complete doors, we charge based on the actual situation, but this cost is refundable upon placing a bulk order.
Q4: Do you offer special installation services?
Yes, we provide overseas installation services for our clients.
Q5: What is the typical delivery time and ordering process?
Delivery takes about 20-35 days. We confirm specs, issue an invoice/drawing for approval, and start production after a 50% deposit. Final balance is collected after inspection/media confirmation before shipping.
Q6: Do you maintain stock for immediate purchase?
We stock standard American hollow metal doors and frames. Customized project orders are arranged based on specific size, color, and material requirements.