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Frequently Asked Questions
How to order the doors & windows and what details are needed?
You can provide your BOQ or drawings including door size, quantity, design, and opening direction. We suggest different materials and designs based on your architecture and decoration style to provide a quotation within 24 hours.
Can I order different models and colors in one single order?
Yes, orders can mix various colors and models as per your request. All sizes are fully customized to meet your specific project needs.
What is the sample policy before placing a formal order?
We are pleased to provide customized samples. A sample cost is required, but this cost will be fully returned to you once the formal order is placed.
How is product quality ensured and can I perform an inspection?
Our Quality Controllers (QC) follow all key processes and check every item after production. We can provide photos and videos before loading. Third-party inspections like SGS or COC are also welcome.
What shipping terms and assistance do you provide?
We offer EX-factory, FOB, CIF, and door-to-door delivery terms. We can coordinate with your shipping agent or help deliver products directly to your warehouse or load containers at our facility.
What are the typical applications for these wooden doors?
These doors are ideal for high-end projects including hotels, schools, hospitals, apartments, restaurants, and various commercial or residential entrance areas.